Bradley insurance claim form

文章大意

一段女士致电Bradley保险公司理赔部的对话，她为家庭保险（household insurance）报案，向客服Kevin提供保单号、投保人Tom Proudfoot的姓名、地址和邮编，并提到十个月前儿子自行车在车库被盗的旧理赔，随后说明本次理赔的具体情况。

题目与答案

1. Policy Details: Claim form

   Policy-holder details 1_____

   答案：JXY465773

   原文定位：Okay. Do you have your policy records, please;Yes. It's JXY456773

2. (The house is opposite a 10_____)

   答案：supermarket

   原文定位：There's a supermarket just across the street

   同义替换：「opposite」↔「across」

3. Name: Tom Proudfoot

   Address: 98, 2_____ Road, Frampton

   答案：Crown

   原文定位：It's 98, Crown Road

4. Postcode: 3_____

   答案：PG32BK

   原文定位：Can you tell me your postcode;Yes, it's PG32BK

5. Any previous claims? Yes, for a stolen 4_____

   答案：bicycle

   原文定位：Oh. Oh, yes, that's right. Someone took my son's bicycle even though he'd left it locked up in the garage

   同义替换：「stolen」↔「took」

6. The claim was made 5_____ ago

   答案：10 months

   原文定位：How long since it happened? Must be ten months now

   同义替换：「made」↔「happened」

7. Current claim Water damage to:

   · the ceiling in the hall

   · the 6_____ in the bathroom

   答案：floor

   原文定位：Yes. We went upstairs to the bathroom. There it was the floor that had been affected

8. · a 7_____ in the bedroom

   答案：wall

   原文定位：the carpet was okay, but it had stained the wall

9. Cause of damage:

   · a leaking 8_____ in the bathroom

   答案：pipe

   原文定位：Well, in the end, we found out the water was leaking from a pipe upstairs in the bathroom

10. Arrangements for inspection Day: on 9_____ this week

    答案：Tuesday

    原文定位：How about this Tuesday;Uh, that'd be best